Multi-factor Authentication (MFA)

Learn how to enable the Multi-factor Authentication (MFA) for your or your company's account

What is Multi-factor Authentication (MFA)?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application. The main benefit of MFA is it will enhance your company’s security by requiring your users to identify themselves by more than a username and password.

How does it work

Multi-Factor Authentication (MFA) works by requiring an additional code that was sent to your email after logging in. The code is valid for 5 minutes, after which it will expire. You can always resend the code after the time has passed.

How to enable the Multi-factor Authentication (MFA) for entire company if you are company owner

  1. Go to app.neuronsinc.com to access the Neurons platform.
  2. At the top right, click on your profile image and select Settings.
  3. Choose Company and switch Two-factor authentication on/off.

You cannot see the Company tab if you are not a Company Owner. Read more about user roles and permissions.

How to enable user level Multi-factor Authentication (MFA)

  1. Go to app.neuronsinc.com to access the Neurons platform.
  2. At the top right, click on your profile image and select Settings.
  3. Choose Security and switch Two-factor authentication on/off.